Privacy Policy

Privacy Policy

Introduction

Welcome to https://epa-compliant-body-shop.collision-talk.com (hereafter referred to as “EPA Compliant Body Shop,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details how we collect, utilize, and safeguard data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://epa-compliant-body-shop.collision-talk.com.
  2. Any applications, software, or services offered by us.
  3. Interactions between users and our platforms, whether through websites, mobile apps, or other digital means.

Please note that this policy does not extend to external third-party platforms, services, or applications accessible via links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy describes the types of data we collect and how we use it when:

  1. You utilize our applications, services, or products as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several categories of personal information:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Data necessary for processing transactions, including payment card details and billing addresses.
  3. Financial Information: Records of financial transactions, banking details, and investment portfolios (if relevant).
  4. Purchase Information: Items you buy from us, order history, and associated delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for improved user experience.
  6. Location Data: Geolocation information provided when using our services on a mobile device.
  7. Feedback: Opinions, reviews, and comments you share with us.
  8. Social Media Information: If you interact with us through social media platforms, we may collect data from those accounts.
  9. Product Information: Details about products you browse, search for, or purchase on our sites.

We gather this data through direct user input, interactions with our services, and automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal data with us, but they are bound by their own privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions, such as enabling user navigation and account management.
  2. Preference Cookies: Tailored settings and preferences stored to improve your experience.
  3. Analytics Cookies: Used by analytics providers to collect aggregated data about our visitors’ behavior, allowing us to enhance and optimize our services.

Users have control over non-essential cookies through our Cookie Manager, enabling them to customize their privacy settings.

Retention and Deletion

We retain personal data for legal requirements and the original purpose of collection. Once these purposes are fulfilled, or when data is no longer needed, we securely delete or anonymize it.

Security Measures

To protect your data, we implement robust security measures:

  1. Encryption: We use encryption to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third parties to process data on our behalf while adhering to strict privacy guidelines.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
  • Restriction: Limit our processing of your data in certain situations.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please reach out to our Privacy Team at the contact details provided below. We will respond to your request as required by law.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy regularly for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

We value your trust in our commitment to privacy and data protection.